Effective Date: December 28, 2025

At ShiningSea Naturals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website shiningseanaturals.com, make purchases, or interact with our services. By using our site, you agree to the practices described here.

1. Information We Collect

•  Personal Information: When you place an order, subscribe to emails, or contact us, we collect details like name, email address, shipping/billing address, phone number, and payment information (processed securely via Stripe).

•  Usage Data: Automatically collected via cookies and similar tools: IP address, browser type, device info, pages visited, time spent, and interactions (e.g., cart additions).

•  Marketing Data: If you opt-in to newsletters via MailPoet, we collect email preferences and engagement metrics (opens, clicks).

•  Cookies & Tracking: We use essential cookies for site functionality (e.g., WooCommerce cart). With your consent (via Complianz banner), we enable analytics cookies for site improvement. See our Cookie Policy below.

We do not collect sensitive data like health info unless voluntarily provided (e.g., in contact forms).

2. How We Use Your Information

•  Orders & Fulfillment: Process purchases, ship products, and provide customer support (via WooCommerce/Stripe).

•  Communication: Send order confirmations, updates, and marketing emails (via MailPoet) if you opt-in.

•  Site Improvement: Analyze usage (e.g., via basic WooCommerce stats) to enhance user experience.

•  Legal Compliance: Comply with laws, prevent fraud, or respond to requests.

3. Sharing Your Information

•  Service Providers: We share with trusted partners: Stripe (payments), MailPoet (emails), WooCommerce (e-commerce). They access only what’s needed and are bound by confidentiality.

•  Legal Requirements: If required by law, subpoena, or to protect rights/property.

•  No Selling: We do not sell your data to third parties.

•  International Transfers: Some data may be processed outside the US (e.g., by service providers like Stripe with EU servers), but we ensure adequate safeguards like standard contractual clauses.

4. Cookies & Tracking Technologies

We use cookies for essential functions (e.g., remembering your cart). With consent (via our banner powered by Complianz):

•  Functional cookies: Enhance site features.

•  Analytics cookies: Track anonymous usage for improvements. You can manage preferences anytime via the banner or browser settings. Rejecting cookies may limit site functionality.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined (e.g., order data for 7 years for tax records, email subscribers until unsubscribed). Usage data is anonymized and kept for up to 2 years for analytics.

6. Your Rights

•  Access, correct, or delete your data: Email us at info@ShiningSeaNaturals.com

•  Opt-out of marketing: Unsubscribe link in emails or contact us.

•  California Residents (CCPA): Request disclosure/deletion (no data sold).

•  EU Residents (GDPR): Additional rights to object/portability.

7. Children’s Privacy

Our site is not for children under 13 — we do not knowingly collect their data.

8. Third-Party Links

Our site may link to external sites (e.g., social media). We are not responsible for their privacy practices — review their policies.

9. Changes to This Policy

We may update this policy — changes posted here with new effective date.

10. Contact Us

Questions? Email  info@ShiningSeaNaturals.com