Who we are
Our website address is: https://shiningseanaturals.com.
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Privacy Policy for ShiningSea Naturals
Effective Date: November 1, 2025
ShiningSea Naturals is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shiningseanaturals.com), make a purchase, or interact with our services. We are a small, US-based handmade skincare business (soaps, beard oils, and body butters, etc.) located in NC, USA, and do not sell internationally. By using our site, you consent to these practices. If you have questions, contact us at info@shiningseanaturals.com.
Who We Are
ShiningSea Naturals is operating under ShiningSea Naturals LLC, registered in North Carolina. We are a small business crafting natural products to promote well-being. Our site is hosted on Namecheap, and we use WordPress for management. Contact: info@shiningseanaturals.com.
What Personal Data We Collect and Why We Collect It
We collect minimal information to process orders, provide customer service, and improve our site. We process data based on your consent (e.g., for purchases) or legitimate business needs (e.g., order fulfillment). We do not collect sensitive data (e.g., health info).
• Personal Information: Name, email, shipping address, and payment details (e.g., via Stripe/PayPal). Why: To fulfill orders and send confirmations. Legal basis: Contract performance.
• Usage Data: IP address, browser type, pages visited (via Google Analytics). Why: To analyze site performance and prevent fraud. Legal basis: Legitimate interest.
• Transactional Data: Purchase history (e.g., product ID, date). Why: For order tracking and refunds. Legal basis: Contract performance.
We do not sell or rent your data.
Comments
WordPress comments are disabled on our site. If enabled, we collect name, email, and comment text. Why: To engage users. Data is retained until deleted; you can request removal. Legal basis: Consent.
Media
Users cannot upload media. If you submit images via contact form, we collect file metadata (e.g., IP, timestamp). Why: For verification. Data is deleted after 30 days. Legal basis: Legitimate interest.
Contact Forms
We use a simple contact form collecting name and email. Why: To answer inquiries. Data is retained for 6 months or until resolution; you can request deletion. Legal basis: Consent. No form data is shared.
Cookies
We use essential cookies for functionality (e.g., cart storage). No tracking cookies. Why: To enable smooth navigation. You can manage via browser settings. Legal basis: Legitimate interest. No third-party cookies.
Analytics
We use Google Analytics for anonymized traffic data (IP masked, no personal ID). Why: To improve site usability. Data retained 14 months; you can opt-out via browser or tools like Google’s opt-out. Legal basis: Legitimate interest. Privacy Policy: google.com/privacy.
Who We Share Your Data With
We share only what’s necessary:
• Payment Processors: Stripe/PayPal for transactions (they have their own policies; see stripe.com/privacy, paypal.com/privacy).
• Shipping Carriers: USPS/UPS for delivery (address only; see usps.com/privacy, ups.com/privacy).
• Service Providers: Hosting (Namecheap) for site maintenance (anonymized logs). No data is sold. Legal basis: Contract performance or legal requirement.
How Long We Retain Your Data
• Order Info: 7 years for tax records (IRS requirement).
• Contact Inquiries: 1 year or until resolved.
• Usage Data: 14 months (Analytics).
• Deleted Data: Permanently upon request. We delete inactive accounts after 2 years.
What Rights You Have Over Your Data
Under CCPA/GDPR principles (even as a US business), you can:
• Access: Request your data.
• Correct: Update inaccurate info.
• Delete: Remove your data (except legal records).
• Opt-Out: From marketing (we send none yet). Contact info@shiningseanaturals.com to exercise rights. Response within 45 days.
Where Your Data is Sent
All data stays in the US (no international sales). Hosting is in US servers; Stripe/PayPal are US-based. No EU data transfers.
Contact Information
ShiningSea Naturals
info@shiningseanaturals.com
How We Protect Your Data
• SSL encryption for all traffic.
• Secure payment gateways (Stripe/PayPal).
• Regular backups and updates.
• Access limited to owner.
What Data Breach Procedures We Have in Place
If a breach occurs, we notify affected users within 72 hours, report to authorities if required, and take immediate steps to contain it (e.g., password reset, data isolation). No breaches to date.
What Third Parties We Receive Data From
We receive no data from third parties. All info comes directly from you.
What Automated Decision Making and/or Profiling We Do with User Data
We do not use automated decision-making or profiling. All decisions (e.g., order fulfillment) are manual.
Industry Regulatory Disclosure Requirements
As a small US cosmetics business, we comply with FDA labeling (no “organic” claims without certification) and FTC guidelines for truthful advertising. No additional industry-specific disclosures required.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.